Ticketing

Directions: Travel conveniently by public transport.

Seamless Service, Maximum Reach

Ticketing Across All Channels

From exclusive cultural events to large-scale productions: We bring your audience and your tickets together – in person on-site and digitally online. As a comprehensive service provider, art + event | Theaterservice Graz combines modern online distribution systems with the established strength of our proven sales brand Ticketzentrum.at.

Why us? Because we offer you complete flexibility while benefiting from an extremely strong local and regional brand presence. We handle the entire process: from system setup and omnichannel sales to the box office and billing.

Did you know?

With www.ticketzentrum.at and our Tixzentrum app, you rely on state-of-the-art blockchain-based encryption technology: You protect your tickets from fraud with dynamic QR codes, secure valuable attendee data even when tickets are transferred, guarantee fast entry, and enable direct push communication.

More Information

Inquiry

Do you have a project?

Then contact us – our masters behind the scenes will guide you from vision to realization.

Contact

Our Services at a Glance

Digital Ticketing (Online)

  • Webshop Integration & White Label: Whether selling through our established webshop www.ticketzentrum.at or your individually branded ticket shop – seamlessly integrated into your own website.
  • Online Reach via Ticketzentrum.at: Optional integration and listing on Ticketzentrum.at to directly benefit from existing traffic and digital visibility.
  • Seating Plan Booking & Individual Pricing: Mobile First, including flexible pricing models.
  • Mobile Tickets & Wallet: Print@Home, smartphone tickets (blockchain technology, Apple Wallet / Google Wallet) for fast, contactless processing.

Analog Ticketing & Physical Presence (On-site)

  • Prime Location in Graz: Physical ticket sales through the centrally located Ticketzentrum counter with personal expert advice.
  • The Trust Bonus: Leverage the familiarity of the Ticketzentrum.at brand, which ensures high purchase intent, especially among regular customers and festival guests.
  • Printed Value & Collector Tickets: High-quality thermal printing, security tickets, and exclusive hard tickets.
  • Day, Box Office & Phone Service: Experienced box office staff on-site at your location, as well as a telephone order hotline.

Full-Service & Operations (Behind the Scenes)

  • Admission Management & Access Control: Professional training for admission staff and modern hardware (handheld scanners, optional turnstile connections) for fast, smooth entry.
  • CRM & Customer Data Analysis: Detailed reports on buyer groups, capacity utilization, and sales peaks in real time.
  • Transparent Billing: GDPR-compliant data management and secure payment processing (Payment Gateways).

Our Processes

1

Consulting & System Setup

Customized configuration.
We analyze event format, price levels, contingents, and seating plans. Subsequently, we set up your event in our professional ticketing system.

2

Omnichannel Sales Launch (Online & Analog)

Presales run on all channels.
Your tickets go on sale simultaneously through your own webshop and at the physical box office in Ticketzentrum Graz – for maximum coverage of all target groups.

3

Reach Push & Data Monitoring

Visibility through Brand Power.
If required, we leverage the appeal and channels of Ticketzentrum.at to give your event additional regional visibility. Real-time dashboards keep you informed of all figures.

4

Event Day: Admission & Box Office

Confident Service on Event Day.
Our trained staff manage the on-site box office or empower our clients to handle on-site sales independently. State-of-the-art admission management and access control ensure fast, error-free entry for guests.

5

Billing & After-Sales Report

Clarity down to the last cent.
After the event, you will receive a clear, transparent final invoice and, upon request, well-founded analyses of the target audience for your next project.